The following are the Terms and Conditions of orders placed with Motorolaunlocker.net

By ordering from Motorolaunlocker.net you confirm your agreement to these Terms and Conditions.

Methods of Payment

We accept all Credit and Debit cards and payments via Paypal or Nochex.
 
There will be currency conversion charges applied to payments made in UK sterling from non UK sterling accounts and vice versa. This conversion is applied by the account/card issuer. We are not responsible and do not dictate the currency conversions rates.

Delivery

All Unlock codes  and instructions will be sent via email.

Security

Orders placed online can be placed using our shopping cart.

Payments are processed using Secure Socket Layer Protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Automatically Cancelled Orders
We run an in-house Fraud Control system on all orders which carries out a number of checks to investigate the likelihood of the transaction being fraudulent. This system is programmed to look for known patterns of suspicious activity based on the order information such as locality, IMEI number(s), IP address, Invoice address, etc as well as the payment details and returns a 'confidence level'. Your order will be automatically cancelled, in the event of a low confidence level - even if the transaction is authorised by Paypal.

We reserve the right to cancel orders we feel to be suspicious and/or fraudulent. These orders are always reported to the relevant authorities. Should we receive a chargeback from our merchant service provider after the order has been fulfilled we will assume that we have been defrauded. All details entered on order together with your IP address will be forwarded to the relevant authorities. You will also be blacklisted from ordering at Motorolaunlocker.net and several hundred other associated on-line retailers in the future. IMEI numbers will be forwarded to the relevant network carrier which can also lead to a blocked phone. We also utilised and forward relevant information to CheckMEND

Please note that Internet host IP addresses are recorded for security reasons when placing an order online.
We work closely with Fraud prevention agencies to protect against fraudulent activity through our payment systems.


Please note that Internet host IP addresses are recorded for security reasons when placing an order online.

Privacy Statement

We will take all reasonable care to ensure that any details that you submit to us are kept secure. The details that you submit to us will be kept to process orders only.

Motorolaunlocker.net will not knowingly pass on any details we hold on customers or web site visitors to any third parties.

We may use the addresses submitted to us to occasionally notify you about important functionality changes on the website and/or new products, services or offers we think you'll find valuable.

We monitor customer traffic patterns and site usage to help us develop the design and layout of the web site.

Returns Policy

All unlocking codes are provided with a link to implicit and full instructions on how to input the code into the phone. Our instructions are clear and concise and must be followed carefully. We do not provide refunds to those customers who clearly do not follow the instructions provided.

In the event that customers have fully followed the instructions and the code we have supplied has not worked, we will require small video footage to prove this. The footage must show confirmation of the phone's IMEI. We will not issue a refund if user has previously entered incorrect codes into the phone. These are the terms of our money back guarantee. On rare occasions we may ask for the customer to send us the phone so that we can unlock it for them.

Email Departments

Sales & Billing: sales@motorolaunlocker.net

Customer Support email: support@motorolaunlocker.net

Disclaimer

All manufactures trade names/logos are for reference use only and are in no way connected to our products. All logos, pictures, names and brands are registered by their respective owners.  All pictures are for illustration purposes only, actual product may vary

Please be aware that using unofficial products with your mobile phone may invalidate your phone's manufacturer's Warranty. Motorolaunlocker.net is not responsible for any damage caused to your phone.

There is no warranty that any information or services provided or referenced by this site is either merchantable or accurate, that such information or service will fulfil any of your particular purposes or needs, or that such information or service does not infringe on any third party rights. Except for any express warranties stated on this site, if any, the information and services provided or referenced on this site are provided "as is" and with all faults, and the entire risk , satisfaction on quality, performance, accuracy and effort is with the user.

Please be aware that using unofficial products with your mobile phone may invalidate your phone's manufacturer's Warranty. Motorolaunlocker.net does not accept liability for any damage caused to your handset as a result of using our service

Unlocking is legal in most countries, customers receiving any unlocking equipment are required to check local laws before purchasing. Motorolaunlocker.net are not responsible for any law infringements made by its customers.

We do not stock or sell any software that has IMEI changing capabilities, nor answer any queries relating to IMEI changing. IMEI changing is illegal!!

By ordering from this website you agree to the above Terms and Conditions.

Do Not order any product or service from Motorolaunlocker.net if you do not agree with and accept our terms and conditions.